Frequently Asked Questions
Everything you need to know about your Fasthouse gear and orders.
How long does shipping take for domestic orders?
Most domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy for riding gear?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that helmets must be in their original box and shows no signs of use.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
How should I care for my jerseys and pants?
To preserve the life of your gear, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.
Can I modify or cancel my order after it has been placed?
Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 30 minutes of order placement.
How do I determine my correct size?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit while wearing protective armor.